A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
All learners will complete both on and off the job training elements for this Standard and at the end of their programme will not only complete their Level 3 Apprenticeship in Team Leader / Supervisor learners will also gain a Level 3 Diploma in Management. Dependent upon prior qualifications learners may also need to complete functional skills in English and Mathematics.
For the off the job training element, it is compulsory that learners attend centre to achieve knowledge, understanding and competence in the following subjects:
For the Level 3 Diploma in Management learners have the following subjects to select from subject to their individual requirements, qualification requirements and correlation to their job role (Other units are available):
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