Leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy. Across the UK there are approximately 4.9 million managers and senior officials, including 1.75 million working within small and medium enterprises. To keep pace with demand, around 400,000 new managers and leaders are needed each year. The first step to this is looking to develop the Team Leaders within our businesses which is where the Level 2 Team Leading Apprenticeship Framework has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions.
Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service. Level 2 apprentices will be the first tier of management within any business and is where the fundamentals of management needs to be addressed.
All learners will complete both on and off the job training elements for this framework and at the end of their programme will not only complete their Level 2 Apprenticeship in Team Leading learners will also gain a Level 2 Diploma in Team Leading. Dependent upon prior qualifications learners may also need to complete functional skills in English, Mathematics and Information & Communications Technology.
For the Level 2 Diploma in Team Leading learners have the following subjects to select from subject to their individual requirements, qualification requirements and correlation to their job role: